Complaints are made within 24 hours to the email: hello@ummarmma.com. It is justified in the event that the Customer receives a product that he did not order, that the delivered goods have a fault or damage that did not occur during transport. In the case of a justified complaint, the goods are returned, at the latest within 15 days from when the Seller is informed about the return of the product. The product that is returned to the address Varšavska ulica 1, 10000 Zagreb, must be undamaged and in the original packaging.